Let a client raise a ticket and see the answer
A client clicks New ticket and describes the request; staff track it with a due date.
How it works
4 steps in YuktiBOS.
Where to find it: Tickets (client view).
- The client opens Tickets and clicks New ticket.
- They describe the request.
- Staff reply and change status.
- The client sees the answer on their portal.
What you get
What comes out of it.
A single thread per request.
Who it is for. Clients and support teams.
You may also know this as: client support request form, submit a ticket to agency, client request tracking.
Related things you can do
More from Client portal
See it in a use case
Want to let a client raise a ticket and see the answer?
We are onboarding a small number of businesses for early access. Tell us what you do and what you would like off your plate.